When you purchase a Lexus, top-of-the-line engineering and design make for a luxury driving experience. At Lexus of Memphis, we want you to enjoy every mile throughout your Lexus ownership. Our factory-trained and certified technicians understand your vehicle inside and out and can make sure it is performing optimally. If you want to wait while we work on your vehicle, you can relax in our fully-stocked customer lounge. We have Wi-Fi, snacks, drinks, television, and even a work lounge for those who still need to get some work done while they wait.

If you have any questions or concerns, please feel free to contact us at Lexus of Memphis. If you don’t feel like contacting us via phone, you can always stop by our dealership in person or email us by filling out the form on our website! We look forward to hearing from you.

Testimonials

Short notice visit, they got me in the next morning! Great staff and waiting area for customers. My 200K mile RX350 was fixed in a jiffy and not as bad electrical/starter news as could have been! Honest and good work! Thanks Lexus of Memphis!

Mark Reynolds

Less than a month ago

Torey and crew were very helpful in providing prompt roadside assistance, rectifying an issue with a missing wheel lock key, and getting my tire replaced. My wait time was minimal and the waiting area is clean and comfortable. Torey was very accommodating and service oriented. Highly recommended.

Asia Diggs Meador

Over a month ago

This was my 1st service at Lexus of Memphis. The service department and staff were awesome...especially with greetings and hospitality! My service advisor Chris was very patient and fully detailed about the work that was to be performed and also recommended later services that were needed in the near future. I highly recommend anyone who has a Lexus product...take your vehicle there...it's well worth it ?

Stev Smith

Over a month ago

Mike was great ! I recently relocated back to Memphis and this was my first time getting my car serviced there. Mike kept me informed and got me in and out. He was through in explaining the process. I want to use Mike anytime I need service. I would recommend Mike and Lexus of Memphis to everyone.

Sheralyne Brevard

Over a month ago

Had some issues with coolant and front breaks, Terry and his team mechanic ( Matt) showed tremendous compassion since I was from out of town traveling. The general manager at this location, Gary very understanding and supportive. Thank you all for this pleasant experience.

Ali khosh

Over a month ago

I was told my car would be ready by the end of the day. The service manager never update on status. I called several times before I was able to get a hold of him. I would like to say this to the SM, if you tell the customer something, please follow through. I know y’all are busy but don’t keep them hanging. Everyone’s time is valuable.

Tiff Milink

Over a month ago

Got there and dropped my car off. Joey was great! I only wished that they would have had a loaner to give or that my car would have been done faster but the detail job is probably the best i have ever had.

Kenneth Woods

Over a month ago

The staff at Lexus Memphis is great! Everyone is courteous and helpful. Joey does a great job making sure the clients are taken care of promptly. I appreciate the seamless process of servicing a vehicle.

C Hines

Over a month ago

I love ? my dealership!! They take great care of your vehicle ? plus they have great snacks in the waiting area.?

Tangenia Nunley

Over a month ago

Joey is the best! Lexus has the best customer service hands down! I’ve had other luxury cars (Mercedes) and the customer service was horrible. The service I receive from Lexus is the reason why I bought another one! Keep up the great service!

Nicole Doggett

Over a month ago