Testimonials
This was my 1st service at Lexus of Memphis. The service department and staff were awesome...especially with greetings and hospitality! My service advisor Chris was very patient and fully detailed about the work that was to be performed and also recommended later services that were needed in the near future. I highly recommend anyone who has a Lexus product...take your vehicle there...it's well worth it ?
Less than a month ago
Mike was great ! I recently relocated back to Memphis and this was my first time getting my car serviced there. Mike kept me informed and got me in and out. He was through in explaining the process. I want to use Mike anytime I need service. I would recommend Mike and Lexus of Memphis to everyone.
Over a month ago
Had some issues with coolant and front breaks, Terry and his team mechanic ( Matt) showed tremendous compassion since I was from out of town traveling. The general manager at this location, Gary very understanding and supportive. Thank you all for this pleasant experience.
Over a month ago
I was told my car would be ready by the end of the day. The service manager never update on status. I called several times before I was able to get a hold of him. I would like to say this to the SM, if you tell the customer something, please follow through. I know y’all are busy but don’t keep them hanging. Everyone’s time is valuable.
Over a month ago
Got there and dropped my car off. Joey was great! I only wished that they would have had a loaner to give or that my car would have been done faster but the detail job is probably the best i have ever had.
Over a month ago