Great service
2020-09-02
The service and hospitality at Lexus of Memphis is a standard all businesses should strive to provide customers and clients.
Johnny, my service rep, is trustworthy, friendly and makes a person know his business is valued! Great people providing a great customer service!
Thank you
2022-02-19
Ricky Tran made the sales experience very enjoyable and was also well verse about the vehicles (no question was unanswered). The staff in general is top notch. No other dealership compares to their level of service.
2022-01-28
Anthony provided great service throughout the entire process. Particularly pleased with Anthony's promptness to arrange for Torry, a technician to come out and program my garage opener. Torry was excellent and also helped me to become more familiar with other features on the SUV.
Thanks again for the quality service!
Terry displayed awesome customer care. Very accommodating. Thanks again for the excellent service.
Billy was very accommodating..
2022-01-09
Lexus of Memphis has been taking care of not only my car but myself as well for many years now. They have a state of the art waiting facility with snacks, sodas, coffee and cubicles with phone and internet availability all for free. If I don’t schedule a loaner vehicle while my maintenance is being done, I can continue to carry on business while I wait comfortably in the lounge area. I love working with Mike McPherson and know I am always being taken care of instead of being taken advantage of.
2022-03-25
Service is done in a timely manner. Employees and staff are kind and professional. The waiting area is comfortable and stocked with snacks, coffee, water and soda’s. Your car is washed and vacuumed driving off the lot like it’s a new car. Thank you Mike McPherson for making our day go smoothly. Maria J.
2021-10-08
We chose Lexus of Memphis because of the incredible prices on used cars. The buying experience with Paul Martin was quick and easy. I highly recommend Lexus of Memphis for the ease of the buying experience.
2021-09-04
It's a classy place. Take your wallet. If you can't afford a Lexus, don't drive one. The LS500 was $100,000. Nicest waiting room lounge at a car dealership I've ever seen. Free snacks, coffee, tea, water.
2018-10-26
This was my first service appointment with Lexus of Memphis. I was VERY impressed
And pleased with the service. Johnny was thorough and was a great service consultant. He kept me informed and was able to deep dive and see if I had any discounts or deals Since I just purchase and being my first service. Which I did from the warranties abs some things fell in with that. Yeah for me!!
Waiting room Was great. Comfortable enough. Social distanced well. Complimentary snacks (good ones) and drinks- nic... More
2021-06-04
My experience with Lexus of Memphis was definitely both pleasurable & memorable. I’ve never encountered such an awesome staff who exhibited lagniappe service. Tom Burgess & Ron were awesome and made the ease of purchasing a vehicle extremely effortless. Top notch service is definitely an understatement. I wasn’t treated as just another customer & left the dealership feeling like I truly mattered!!!
2021-03-19