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Testimonials about Lexus of Memphis

How Are We Doing?

We welcome the opportunity to learn about how we can improve our services. One of the best ways we can do this is by listening to our customers. We would greatly appreciate it if you would take the time to fill out the form below!

13 Testimonials
5 out of 5 stars
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Very prompt service. Staff extremely friendly and fast service. Cleaned car and filled it up with gas. Loaner car was offered but I decided to wait because they have a very nice lounge with lots of snacks and drinks.
I Purchased my ES350 from them new in 2007 and have been using them for service since. I have not had a bad experience in the 10 years we have been doing business. I cannot say that about any other dealer I have ever done business with.
Called & spoke with Sean about my GS350 that I wanted to sell. We agreed upon a price over the phone. I stopped by a few days later with the car. They wrote me a check & he even drove me home. Easy transaction & fair price. I have bought 4 cars from them over the years & always a good experience.
I have bought two vehicles from Lexus of Memphis, but this time I decide to leasing after my salesman, Tom Burgess, explain the process to me. I have bought two vehicles though Mr. Burgess, and was about to purchase another new vehicle, but sold one of my vehicle to the dealership. Then lease a brand new IS 350 Lexus and I love it. Mr. Tom Burgess had walk me though every purchase or lease with tender loving care. I will be coming back to Tom for any and all services that I may need in the futur... More
Billy L Lockhart
I truly appreciate how Freddie assisted us in leasing our car. He answered all our questions and provided information he thought would be helpful. He gave us time to think about what would be the best for us (lease/purchase) after explaining our options, no high pressure sales tactic at all. He made us feel if we had any questions in the future, he would be not forget us. We will certainly purchase a Lexus again and if Freddie will be our saleman.
S and R Williams
Greatest car buying experience in years. Charles Epps and Tom Burgess showed my mother and myself superb attention. We are enjoying our new ES 350 and it was worth the two hour drive to this dealership. Keep up the great work!
Larrian Tutton
Definitely 5 stars for the time and effort Anthony Williams gave us when we walked in the door. We are very pleased with his service and commitment.
Cassandra Taylor
Good old southern hospitality . Lexus is very very good & generous to their customers who purchase a vehicle from them . At least to me! So much to say
Ak Dixon
A state of the art facility for great service and people are so professional.
Aaron Henderson
Friendly staff and the service my vehicle everytime. Just so busy they need more staff to get customers back on the road quicker
Katie Morris